Returns & Exchanges
At 5feet11, we want you to love every piece you wear, but if a fit isn't right, we offer a seamless 30-day return policy for all unworn apparel. Items must be returned in their original condition with all tags attached to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging or a secure mailer, ensuring all original tags are still attached and the garment is in its original state.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.