Frequently Asked Questions
Everything you need to know about your 5feet11 shopping experience.
How do I determine my correct size?
Each product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our specifications for the most accurate fit.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a request.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days. Once your order ships, you will receive a tracking number via email to monitor its progress.
Do you offer international shipping?
Yes, 5feet11 ships to over 50 countries worldwide. Shipping costs and delivery timelines vary based on the destination and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my 5feet11 garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, washing in cold water and air drying is best for preserving fabric quality.